1. Introduction
Welcome to NISAVIS, an esports tournament platform operated by ROILLS Products and Information Services LLP(LLP Identification Number: ACN-5070) ("we," "us," or "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile application, and services.
By accessing or using NISAVIS, you agree to be bound by these Terms. If you do not agree, please do not use our services.
2. User Eligibility
Age Requirements
Users must be at least 13 years old to create an account. Users under 18 must obtain parental or guardian consent before participating in paid tournaments or withdrawing prizes. We reserve the right to verify age and consent at any time.
Account Registration
- You must provide accurate and complete information
- You are responsible for maintaining account security
- One account per person
- Accounts may be suspended for providing false information
3. Tournament Participation
Entry Requirements
- Free entry tournaments: No payment required
- Paid entry tournaments: Payment processed securely via Razorpay
- Entry fees are non-refundable except as stated in our Refund Policy
- Parental consent required for users under 18 participating in paid tournaments
Tournament Rules
All participants must follow fair play guidelines. The following are strictly prohibited:
- Cheating, hacking, or exploiting platform vulnerabilities
- Collusion with other players
- Harassment, toxic behavior, or abusive language
- Using unauthorized software or modifications
- Impersonating other players or organizers
Violations may result in disqualification, suspension, or permanent ban from the platform.
Prize Distribution
- Winners receive credits convertible to Indian Rupees (₹)
- Current conversion rate: 1 credit = ₹0.20 (subject to change with notice)
- Maximum prize per tournament: ₹100,000
- Minimum withdrawal amount: ₹100
- TDS (Tax Deducted at Source) applicable on prizes above ₹10,000 as per Indian Income Tax Act
- Users under 18 may require parental consent for prize withdrawals
4. Subscription Plans
We offer three subscription tiers:
Free Plan
- Basic tournament participation
- Limited features
- Community access
Basic Plan (₹99/month)
- Enhanced tournament features
- Priority tournament registration
- Basic analytics
- Email support
Pro Plan (₹299/month)
- All platform features unlocked
- Advanced analytics and insights
- Premium support
- Custom tournament creation
- API access (coming soon)
Subscriptions auto-renew unless cancelled. Refunds available within 7 days of purchase. Cancellation takes effect at the end of the billing period.
5. Payment & Credits
Payment Processing
- All payments processed securely via Razorpay
- Supported methods: UPI, credit/debit cards, net banking
- Currency: Indian Rupees (₹) only
- All transactions are final except as per Refund Policy
Credit System
- Credits earned through tournament victories
- Credits used for tournament entry fees
- Credits can be purchased or won
- Unused credits do not expire
- Credits are non-transferable between accounts
6. User Conduct & Content
Prohibited Activities
You agree not to engage in any of the following:
- Violating any applicable laws or regulations
- Impersonating others or providing false information
- Uploading malicious content, viruses, or harmful code
- Harassing, threatening, or abusing other users
- Sharing inappropriate, offensive, or illegal content
- Attempting to gain unauthorized access to our systems
- Using the platform for commercial purposes without permission
Content Uploads
Users may upload profile images, tournament streams, and participate in chat. All uploaded content must:
- Comply with our Community Guidelines
- Not infringe on third-party rights
- Be appropriate for all age groups
- Not contain spam or promotional content
We reserve the right to remove any content that violates these terms.
7. Intellectual Property
NISAVIS and its original content, features, and functionality are owned by ROILLS Products and Information Services LLP and are protected by Indian copyright, trademark, and other intellectual property laws.
- You may not copy, modify, or distribute our content without permission
- User-generated content remains your property but grants us a license to display it on the platform
- You are responsible for content you upload and must have necessary rights
8. Privacy & Data Protection
Your privacy is protected under our Privacy Policy and applicable Indian data protection laws. We collect payment details and bank information only for transaction processing and share data only with Razorpay for payment services.
9. Disclaimers & Limitations
Service Availability
We strive for high availability but do not guarantee uninterrupted service. The platform may be unavailable during maintenance or due to factors beyond our control.
Skill-Based Gaming
NISAVIS is a skill-based gaming platform. All tournaments are based on participant skill, strategy, and performance, not chance or luck. Real money prizes are rewards for demonstrated gaming skills.
Liability Limitations
To the maximum extent permitted by Indian law, ROILLS Products and Information Services LLP shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or technical issues
- Third-party actions or content
Our maximum liability is limited to the amount you paid to us in the 12 months preceding the claim.
10. Account Termination
We may suspend or terminate your account for:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Legal requirements or regulatory changes
- Platform security concerns
You may also terminate your account at any time. Upon termination, your right to use the platform ceases immediately.
11. Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of India, specifically the Information Technology Act, 2000 and Consumer Protection Act, 2019.
Jurisdiction
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Krishna District, Andhra Pradesh, India.
Consumer Rights
Under the Consumer Protection Act, 2019, you have the right to fair treatment, accurate information, and redressal of grievances. For consumer complaints, contact our Grievance Officer.
Arbitration
Disputes not resolved through our Grievance Redressal Mechanism may be subject to binding arbitration under the Arbitration and Conciliation Act, 1996, conducted in Andhra Pradesh.
12. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the platform after changes constitutes acceptance of the new Terms. For material changes, we will provide additional notice via email or platform notification.
13. Contact Information
ROILLS Products and Information Services LLP
LLP Identification Number: ACN-5070
D.No 7-158, Sagarla Pet, Ramalayam Near
Gannavaram, Krishna - 521101
Andhra Pradesh, India
Email: legal@nisavis.com
For support: support@nisavis.com
Grievance Officer: Balasiva Gandikota - grievance@nisavis.com